For current customers, our technical support is available by email (email@example.com) or phone (847-647-7117) during regular business hours. We are open Monday through Thursday from 7:00am to 5:00pm CST.
If your machine is in need of repairs, please visit our Repairs and Returns page and use our provided RSO forms to begin the process. Machines or controls sent to GT SCHMIDT without an RSO number will not be accepted.
Below are some additional support resources including software downloads, software technical videos, and machine setup tutorials.
MACHINE SOFTWARE DOWNLOADS
Styliner® StyleWrite® Software
- Windows 10 64-bit
- (1) USB port
- 6 MB storage space
This software may be used with the following GT SCHMIDT controls:
- MS WIN 10 Controls - The controller has an embedded PC with Windows 10
- MS WIN USB Controls - Controller requires an external PC via USB port
If you are currently running an older version of our software please contact us to discuss your upgrade options.
If you are currently using an older version of the SCAPS software, please contact GT SCHMIDT before upgrading the laser software. Not all versions of SCAPS are compatible with older hardware. Depending on what version you currently are using, upgrading may cause your laser system to stop working.
Technical Support Videos
Overview and Zoom Controls - EZ Mark Tutorials
Barcodes, Data Matrices, and QR Codes - EZ Mark Tutorials
Mark Settings Overview - EZ Mark Tutorials
Creating and Manipulating Text - EZ Mark Tutorials
Serial Numbers, Date Codes, and Time Stamps - EZ Mark Tutorials
Outline and Mark Buttons - EZ Mark Tutorials
These tutorial videos are for our StyleWrite software that comes with our Styliner pin marking machines. These videos give a step-by-step guide to some of the functions of the StyleWrite software.
Fixed Variable Function - StyleWrite
Update View Function - StyleWrite
Input Function - StyleWrite
Downloading StyleWrite Software
Prompt Variable Function - StyleWrite
Label and Go To Functions - StyleWrite
Path Function - StyleWrite
Checking if drivers are installed properly
need a custom solution?
Our in-house design and engineering department has a full range of services and support to ensure that your industrial automation project is successful.
ADDITIONAL LASER MARKING INFORMATION
Why GT SCHMIDT?
At GT SCHMIDT, we design, build, and implement marking solutions that help manufacturers leave a lasting mark on their products, their companies, and their industries.Learn More About Us