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Customer Support

We value our customers and are here to support you in every way we can. We have several resources on this website to help you, including product demos, machine setup videos, and software tutorials.  To speak to us regarding your GT SCHMIDT machine or controls, please contact the customer service representative listed below by your state.  You are also welcome to call us directly at 847-647-7117 or email us at support@gtschmidt.com.  We are open Monday through Thursday from 8:00 am to 5:00 pm and Friday from 8:00 am to 12:00 pm CST.  

ORDERS: If you need to place an order please email us at gts.order@gtschmidt.com

ACCOUNTING: For accounting questions please email us at accounting@gtschmidt.com

SALES:  To speak to your local sales representative, please visit our sales network page.

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Customer Service Contact Info

Ryan Brown Service Rep

Ryan Brown

Office: 847-647-6193

Covering our Midwest, Southeast, and Southwest Territories

States: AL, AR, FL, GA, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NC, ND, NE, OK, SD, SC, TN, TX, VA, WI

Email Ryan
Christine Tyminski Service Rep

Christine Tyminski

Office: 847-647-6192

Covering our Westcoast and Northeast Territories

States: AZ, CA, CO, CT, DE, ID, MA, ME, MD, MT, NH, NJ, NM, NV, NY, OH, OR, PA, RI, UT, VT, WA, WV, WY

Email Christine

need a custom solution?

Our in-house design and engineering department has a full range of services and support to ensure that your industrial automation project is successful.

Why GT SCHMIDT?

At GT SCHMIDT, we design, build, and implement marking solutions that help manufacturers leave a lasting mark on their products, their companies, and their industries.

Learn More About Us
made in usa since 1895
125 years of experience
installation & follow-up support