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Customer Support

We value our customers and are here to support you in every way we can. We have several resources on this website to help you, including product demos, machine setup videos, and software tutorials.  To speak to us regarding your GT SCHMIDT machine or controls, please contact customer service at 847-647-7117 or email us at  We are open Monday through Thursday from 7:00am to 5:00pm CST.  

ORDERS: If you need to place an order please email us at

ACCOUNTING: For accounting questions please email us at

SALES:  To speak to your local sales representative, please visit our sales network page.

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Customer Service Contact Info

Alan Cardington Service Rep

Alan Cardington

Office: 847-647-6193

Email Alan

need a custom solution?

Our in-house design and engineering department has a full range of services and support to ensure that your industrial automation project is successful.


At GT SCHMIDT, we design, build, and implement marking solutions that help manufacturers leave a lasting mark on their products, their companies, and their industries.

Learn More About Us
made in usa since 1895
125 years of experience
installation & follow-up support