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Home Customer Support Repairs & Returns

Repairs & Returns

INSTRUCTIONS FOR MACHINE REPAIRS 

  1. Complete ALL pages of the RMA Form (Machine Info, Return Shipping, & Payment)
  2. Email the completed forms to support@gtschmidt.com
  3. Recieve your RMA# via email from our customer service team
  4. Properly package your machine, write your RMA # on the package and ship to:

SCHMIDT Repair Department
ATTN: RMA# R_____________
6151 W Howard Street
Niles, IL 60714

Contact Us

 

*** Machines sent to GT SCHMIDT without a RMA # will not be accepted ***

RMA FORMS

RMA FORM FOR LASERS

RMA FORM FOR PIN MARKERS

RMA FORM FOR MODEL 4

need a custom solution?

Our in-house design and engineering department has a full range of services and support to ensure that your marking application is successful.

ADDITIONAL LASER MARKING INFORMATION

Why GT SCHMIDT?

At GT SCHMIDT, we design, build, and implement marking solutions that help manufacturers leave a lasting mark on their products, their companies, and their industries.

Learn More About Us
made in usa since 1895
125 years of experience
installation & follow-up support