Repairs & Returns
REPAIR SERVICE ORDER (RSO) INSTRUCTIONS
- Complete ALL pages of the RSO Form (Machine Info, Return Shipping, & Payment)
- Email the completed forms to support@gtschmidt.com
- Receive your RSO# via email from our customer service team
- Safely package your machine, write your RSO# on the OUTSIDE of the package, and ship to:
GT SCHMIDT Repair Department
ATTN: RSO# _____________
6151 W Howard Street
Niles, IL 60714
*** Machines sent to GT SCHMIDT without an RMO# will not be accepted ***
RETURNS
Need to return a purchase? Contact Customer Service and they will help you facilitate your return.
need a custom solution?
Our in-house design and engineering department has a full range of services and support to ensure that your marking application is successful.
ADDITIONAL LASER MARKING INFORMATION
Why GT SCHMIDT?
At GT SCHMIDT, we design, build, and implement marking solutions that help manufacturers leave a lasting mark on their products, their companies, and their industries.
Learn More About Us
made in usa since 1895
125 years of experience
installation & follow-up support
