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SCHMIDT REPAIRS and TECH SUPPORT

Styliner Stinger Technical support

 

GET HELP OVER THE PHONE:

Contact Info

Tech Support: Kyle Williams

Desk: 847.647.6140 (M-F 8am-5pm CST)

Customer Service Main: 800-323-1332 (M-F 8am-5pm CST)

 

NEED TO SEND IN YOUR MACHINE? 

FOUR STEP INSTRUCTIONS for MACHINE REPAIRS

*** Machines sent to SCHMIDT without a RMA # will not be accepted ***

Step One: Complete the RMA Form

Styliner RMA Form

Styliner RMA Form (Pin Markers, Mark Series, Stinger Series)

 

Model 4 RMA Form

Model 4 Nameplate Press RMA Form (Model 4 or Model 6 Press)

 

Step Two: Email the completed forms to Kyle Williams at kwilliams@gtschmidt.com

Step Three: Wait for Kyle to email you back your RMA #

Step Four: Properly package your machine, write your RMA # on the package and ship to:

SCHMIDT Repair Department
ATTN: RMA# R______
6151 W Howard Street
Niles, IL 60714

YOU MUST INCLUDE THE RMA # ON YOUR SHIPMENT

Shipments sent without an RMA number will be rejected Shipments must have RMA numbers written on the package

DOWNLOAD YOUR FORM HERE:

Styliner RMA Form (Pin Markers, Mark Series, Stinger Series)

Model 4 Nameplate Press RMA Form (Model 4 or Model 6 Press)

 

WANT TO TROUBLESHOOT ON YOUR OWN?

Here are some trouble shooting video tutotorials and software links that might help you

Styliner Software Downloads

Latest Styliner Software Downloads

Styliner Tech Support Videos

Troubleshooting Technical Support Videos

Styliner Machine Set Up Videos

Pneumatic Requirements: 85 psi, 2-3 CFM Ave., not including the use of any other pneumatic components

Basic Setup Tutorial videos for Styliner Mark3 & Stinger marking machines

LASER Trial Software Downloads

Download a trial version of Lighter 6.2.1 software

Download a trial version of the SCAPS software

Email LASER questions to:

Software Questions: Tony Mazur at amazur@gtschmidt.com

Mechanical Questions: Dan Williams at dwilliams@gtschmidt.com